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FranZoom.com Privacy
Policy
FranZoom.com is committed to
protecting the privacy of our users’ personal information. To better protect
your privacy, we have instituted the security and privacy practices outlined
in this policy. We provide this notice explaining our information practices
and the choices you can make about the way your information is used. Our
privacy policy contains the following information:
What Information Do We Collect?
When you visit our Web site you may provide us with two types of
information: personal information you knowingly choose to disclose that is
collected on an individual basis and Web site use information collected on
an aggregate basis as you and others browse our Web site.
Personal Information You Choose to Provide
We may request that you voluntarily supply us with personal information,
including your e-mail address, postal address, home or work telephone number
and other personal information for such purposes as correspondence, placing
an order, requesting an estimate, or participating in online surveys. If you
choose to correspond with us through email, we may retain the content of
your email messages together with your email address and our responses. We
provide the same protections for these electronic communications that we
employ in the maintenance of information received by mail and telephone.
Web Site Use Information
Similar to other commercial Web sites, our Web site may utilize a standard
technology called “cookies” (see explanation below, “What Are Cookies?”) and
Web server logs to collect information about how our Web site is used.
Information gathered through cookies and Web server logs may include the
date and time of visits, the pages viewed, time spent at our Web site, and
the Web sites visited just before and just after our Web site. This
information is collected on an aggregate basis. None of this information is
associated with you as an individual.
How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering
our business activities, providing customer service and making available
other products and services to our customers and prospective customers.
Occasionally, we may also use the information we collect to notify you about
important changes to our Web site, new services and special offers we think
you will find valuable. The lists used to send you product and service
offers are developed and managed under our traditional corporate standards
designed to safeguard the security and privacy of our customers’ personal
information. You are allowed at any time to notify us of your desire not to
receive these offers.
What Are Cookies?
Cookies are a feature of Web browser software that allows Web servers to
recognize the computer used to access a Web site. Cookies are small pieces
of data that are stored by a user’s Web browser on the user’s hard drive.
Cookies can remember what information a user accesses on one Web page to
simplify subsequent interactions with that Web site by the same user or to
use the information to streamline the user’s transactions on related Web
pages. This makes it easier for a user to move from Web page to Web page and
to complete commercial transactions over the Internet. Cookies should make
your online experience easier and more personalized.
How Do We Use Information We Collect from Cookies?
We use Web site browser software tools such as cookies and Web server logs
to gather information about our Web site users’ browsing activities, in
order to constantly improve our Web site and better serve our customers.
This information assists us to design and arrange our Web pages in the most
user-friendly manner and to continually improve our Web site to better meet
the needs of our customers and prospective customers. Cookies help us
collect important business and technical statistics. The information in the
cookies lets us trace the paths followed by users to our Web site as they
move from one page to another. Web server logs allow us to count how many
people visit our Web site and evaluate our Web site’s visitor capacity. We
do not use these technologies to capture your individual email address or
any personally identifying information about you.
Notice of New Services and Changes
Occasionally, we may use the information we collect to notify you about
important changes to our Web site, new services and special offers we think
you will find valuable. As our client, you will be given the opportunity to
notify us of your desire not to receive these offers by clicking on a
response box when you receive such an offer or by sending us an email
request.
How Do We Secure Information Transmissions?
When you send confidential personal credit card information to us on our Web
site, a secure server software which we have licensed encrypts all
information you input before it is sent to us. The information is scrambled
en route and decoded once it reaches our Web site. Other email that you may
send to us may not be secure unless we advise you that security measures
will be in place prior to your transmitting the information. For that
reason, we ask that you do not send confidential information such as Social
Security or account numbers to us through an unsecured email.
How Do We Protect Your Information?
Information Security. We utilize encryption/security software to safeguard
the confidentiality of personal information we collect from unauthorized
access or disclosure and accidental loss, alteration or destruction.
Evaluation of Information Protection Practices. Periodically, our operations
and business practices are reviewed for compliance with corporate policies
and procedures governing the security, confidentiality and quality of our
information. Employee Access, Training and Expectations. Our corporate
values, ethical standards, policies and practices are committed to the
protection of customer information. In general, our business practices limit
employee access to confidential information, and limit the use and
disclosure of such information to authorized persons, processes and
transactions.
How Can You Access and Correct Your Information?
You may request access to all your personally identifiable information that
we collect online and maintain in our database by emailing us using the
contact form at the bottom of this page.
Do We Disclose Information to Outside Parties?
We may provide aggregate information about our customers, sales, Web site
traffic patterns and related Web site information to our affiliates or
reputable third parties, but this information will not include personally
identifying data, except as otherwise provided in this Privacy Policy.
What About Legally Compelled Disclosure of Information?
We may disclose information when legally compelled to do so, in other words,
when we, in good faith, believe that the law requires it or for the
protection of our legal rights.
Permission to Use of Materials
The right to download and store or output the materials in our site is
granted for the user’s personal use only, and materials may not be
reproduced in any edited form. Any other reproduction, transmission,
performance, display or editing of these materials by any means mechanical
or electronic without the express written permission of the Company is
strictly prohibited. Users wishing to obtain permission to reprint or
reproduce any materials appearing on this site may contact us directly.
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